Terms of Service

Content Suite is a content production and publishing platform. It ingests source material you provide, such as long-form video, articles, audio and ideas, and uses automated pipelines and third-party AI models to produce derived content including clips, recaps, articles, voice-overs, music, restyled video and microsites. It provides research tools that gather public information about topics, search demand, competitors and local markets, and it publishes approved content to third-party channels you connect. Features are organised into brands within team accounts, and outputs pass through review steps before publishing.

We may add, change or remove features at any time. We will give reasonable notice of changes that materially reduce the core functionality of a paid plan.

• You must be at least 18 years old and able to form a binding contract to use the Service.
• You must provide accurate registration information and keep it current. You are responsible for all activity under your account and for keeping your credentials, API keys and node enrolment tokens confidential. Notify us immediately of any unauthorised use.
• A team account is controlled by its owner. Owners and members with the relevant role can invite others, assign roles, connect platforms, add credentials and manage billing. Actions taken by any member within the permissions of their role bind the team. We are not responsible for disputes between members of a team.
• You may not share an individual account, sell access to the Service, or use it to provide a competing service to third parties without our written agreement. Agencies may use the Service to produce content for their own clients within the limits of their plan.

"Your Content" means everything you upload, link, paste, send or otherwise provide to the Service, together with the outputs the Service generates from it for your account. You retain all ownership rights in Your Content. We claim no ownership of it.

You grant Leadio a worldwide, non-exclusive, royalty-free licence to host, store, copy, transcode, transmit, display, modify and create derivative works of Your Content solely to the extent necessary to operate the Service for you, including sending it to the processors listed in our Privacy Policy and publishing it to the channels you choose. This licence ends when you delete the content or your account, except for copies in routine backups, which are deleted on their normal cycle.

You represent and warrant that you own or have all rights, licences, consents and permissions needed to provide Your Content to the Service and to have it used as described, that Your Content and its intended use do not infringe or misappropriate anyone’s intellectual property, publicity, privacy or other rights, and that it complies with these Terms and with the terms of every platform you publish to.

The Service uses third-party AI models to produce text, images, audio, music and video. As between you and Leadio, you own the outputs generated for your account, subject to the rights of others in the source material. Because AI models may produce similar outputs for different users, we cannot guarantee that outputs are unique, and you have no claim against Leadio or other users for similar outputs.

Outputs can be wrong, misleading, infringing or offensive. You are solely responsible for reviewing outputs before relying on or publishing them, for any fact-checking, rights clearance and disclosures required by law or by the destination platform (including AI-generated content labels), and for the consequences of publishing them. Leadio does not review your outputs and is not responsible for them.

Voice cloning, likeness generation and similar features may only be used with the informed consent of the person whose voice or likeness is used.

You agree not to use the Service to:

• Upload, generate or publish content that infringes intellectual property rights, including reproducing copyrighted films, shows, music or articles beyond what fair use or a licence permits.
• Create or distribute content that is defamatory, deceptive, harassing, hateful, sexually explicit involving minors, or that promotes violence or illegal activity.
• Impersonate any person or organisation, or misrepresent AI-generated content as authentic recordings of real events or real people without consent.
• Publish spam, engage in engagement manipulation, or violate the terms, community guidelines or API policies of YouTube, TikTok or any other platform you connect.
• Collect information about individuals for surveillance, discrimination or unlawful profiling, or use research features in violation of applicable data protection or anti-spam laws.
• Probe, scan, overload or interfere with the Service, bypass rate limits or access controls, or access other customers’ data.
• Reverse engineer or copy the Service or the Compute Node software, except as permitted by law, or use the Service to build a competing product.
• Use the Service in violation of any law, including export control and sanctions laws.

We may remove content, suspend features or suspend accounts that we reasonably believe violate this section, and we may report unlawful activity to authorities.

When you connect a third-party platform, you authorise us to access it and act on your behalf within the scope you grant. Your use of each platform remains subject to its own terms and policies, and the platform may change or revoke access at any time. We are not responsible for any platform’s availability, actions, content policies or decisions, including removal of your content or suspension of your channels.

If you supply your own API keys or credentials for third-party services, you are responsible for the costs, usage limits and terms associated with them.

The Service may allow you to install Leadio Compute Node software on hardware you control so that rendering and analysis jobs run locally. We grant you a limited, revocable, non-transferable licence to install and run the software solely to process jobs for your own accounts. You are responsible for the hardware, operating environment, network, and any media stored on the node, and for keeping the software updated. We may update, restrict or discontinue node software at any time. The software is provided under the same disclaimers and limitations as the rest of the Service.

• Paid plans are billed in advance on a recurring monthly or annual basis through our payment processor, Stripe, until cancelled. Usage-based charges, such as additional generation credits or storage, are billed as incurred or at the end of the billing period, as described on the pricing page.
• You authorise us to charge your payment method for all fees due. Prices exclude taxes; you are responsible for any applicable sales, use, VAT or similar taxes.
• You may cancel at any time from billing settings. Cancellation takes effect at the end of the current billing period, and you keep access until then. Except where required by law, fees are non-refundable and we do not prorate for partial periods, unused credits or downgrades.
• We may change prices with at least 30 days’ notice. Changes apply from your next billing period after the notice.
• If a payment fails we may retry it, notify you, and suspend or downgrade the account after a reasonable grace period. We may delete data of accounts that remain suspended for non-payment for more than 60 days.
• Free trials and free plans may be limited, changed or ended at any time.

The Service, including its software, design, pipelines, prompts, templates, documentation, trademarks and all related intellectual property, is owned by Leadio or its licensors and is protected by law. Except for the rights expressly granted in these Terms, we reserve all rights. "Content Suite", "Leadio" and associated logos are trademarks of Leadio LLC and may not be used without permission.

If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free licence to use them without obligation to you.

We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act. To submit a notice, email the address at the end of these Terms with “DMCA” in the subject line and include: identification of the copyrighted work, identification of the material you claim is infringing and where it is located on the Service, your contact details, a statement that you have a good-faith belief the use is not authorised, a statement under penalty of perjury that the information is accurate and that you are the owner or authorised to act for the owner, and your physical or electronic signature. We may terminate accounts of repeat infringers.

We will treat Your Content as confidential and will not access it except to operate the Service, respond to your support requests, investigate abuse or as required by law. Our collection and use of personal information is described in the Privacy Policy, which forms part of these Terms. Where you provide personal information of others to the Service, you are the controller of that information and we process it on your instructions.

These Terms apply from the moment you first use the Service until your account is closed. You may close your account at any time from account settings. We may suspend or terminate your access immediately if you materially breach these Terms, if required by law, if a platform partner requires it, or if we discontinue the Service, in which case we will refund any prepaid fees for the unused portion of your term unless the termination was for your breach.

On termination your right to use the Service ends. You may export Your Content before closing your account; after closure we delete it as described in the Privacy Policy. Sections that by their nature should survive, including Your content (licence for backups), AI-generated outputs, Intellectual property, Disclaimers, Limitation of liability, Indemnification and Governing law, survive termination.

THE SERVICE, INCLUDING ALL OUTPUTS, RESEARCH DATA AND NODE SOFTWARE, IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, LEADIO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT OUTPUTS WILL BE ACCURATE, ORIGINAL OR SUITABLE FOR ANY PURPOSE, THAT RESEARCH DATA WILL BE COMPLETE OR CURRENT, OR THAT CONTENT PUBLISHED THROUGH THE SERVICE WILL ACHIEVE ANY PARTICULAR REACH, RANKING, REVENUE OR RESULT.

TO THE FULLEST EXTENT PERMITTED BY LAW, LEADIO AND ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED US DOLLARS (US$100) IF YOU HAVE PAID NOTHING. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

You will defend, indemnify and hold harmless Leadio and its members, managers, employees and contractors from and against any claims, damages, losses, liabilities and expenses (including reasonable legal fees) arising out of or related to Your Content, content you publish through the Service, your use of research data, your breach of these Terms, or your violation of any law or the rights of any third party.

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Laramie County, Wyoming, and you consent to the personal jurisdiction of those courts. Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property. Any claim must be brought within one year after it arises, or it is permanently barred. To the extent permitted by law, each party waives any right to a jury trial and to participate in a class action.

• Changes. We may revise these Terms. For material changes we will give at least 14 days’ notice by email or in the Service. Continued use after the effective date of a revision constitutes acceptance. If you do not agree, you must stop using the Service before the revision takes effect.
• Entire agreement. These Terms, the Privacy Policy, the Cookie Policy and any order or plan description you accept are the entire agreement between you and Leadio regarding the Service and supersede all prior agreements.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition or sale of assets.
• Severability and waiver. If any provision is held unenforceable it will be modified to the minimum extent necessary and the rest remains in effect. Our failure to enforce a provision is not a waiver.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including outages of third-party platforms, AI model providers or hosting providers.
• Notices. We may notify you by email to the address on your account or through the Service. Notices to us should be sent to the address below.

Questions about these Terms can be sent to the email address or postal address below.